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Workplace Investigations - Witnesses Interviews

Faculty :

Industry :

Duration :

Course Description:

         This webinar will help investigators move through what often seems an investigatory maze. Investigations by their very nature tend to leave at the least some employee relations damage amongst employees. Some investigators, unable to gather information, turn to body language to make determinations of credibility. Not only can that approach be fraught with indefensible and challengeable findings, TV shows while entertaining, are not good training for interpreting body language. This webinar will cover ways to assess body language while combining with the facts as presented.

         It is important that an employer learn how to take steps to avoid retaliatory behavior towards individuals involved in investigations or making complaints. Additionally there are steps an employer can take to minimize the inevitable gossip and side taking that disrupts business.

Why should you Attend?

         The assigned investigator in many workplaces is often an already overburdened employee to whom another time consuming project is now assigned, often to their dismay. This investigator may have had little to no training in how to perform investigations. Or they may have had training in the process of investigatory mechanics but never actually performed an investigation. In theory, investigatory interviewing sounds easy but in reality, it's often not.

Areas Covered:

  • How to prepare and what to do before an interview?
  • Organizing your interview so you can ask good questions
  • Strategies for the reluctant witness
  • The angry "hothead". Dangerous or something else?
  • What about tape-recording: Is it a good idea?
  • Body language: Can you tell if a witness is giving false or skewed testimony? Developing behavioral baselines
  • Considering cultural diversity
  • When are employees entitled to representation during an investigation?
  • The note taker and their role
  • Taking notes and pacing the interview
  • Starting and ending your interview
  • Educating all parties about retaliation

Who will benefit?

This webcast will be of a valuable assistance to the below audience.

  • Anyone who has to do investigations, fact findings, or solve employee relations problems and disputes
  • Plant Managers
  • Front Line Managers
  • HR Managers
  • Branch Managers
  • Those with Employee Relations positions

Registration Options


Avail 12 months unlimited access for a single user.


Material shipped within 15 days post webinar completion & get life time access for unlimited participants.



Tags


Workplace Investigations, Body Language, Retaliatory Behavior, Employer, Interviews, Investigatory Interview, HR, Employee, Cultural Diversity, Retaliation, Employee Relations

Speaker Details

Teri Morning

Teri Morning

MBA, MS, SPHR-CA

Teri Morning, in addition to a MBA, has a Master’s degree in Human Resource Development with a specialization in Conflict Management. She was certified by the State of Indiana in mediation skills, is qualified as a Myers-Briggs practitioner and holds the dual SHRM certification of a Senior Professional in Human Resources (SPHR) and Senior Professional in Human Resources – California (SPHR-CA)

Refund Policy



Participants/Registrants for our live events, may cancel up to 72 hours prior to the start of the live session and ComplyArena will issue a letter of credit to be used towards any of ComplyArena's future events. The letter of credit will be valid for 12 months.

ComplyArena will process refund in cases where the event has been cancelled and is not rescheduled within 90 days from the original scheduled date of the webinar. In case if a live webinar is cancelled, participants/registrants may choose between recorded version of the course or a refund. Refunds will not be processed to participants who do not show up for the webinar. A webinar may be cancelled due to unavoidable circumstances, participants will be notified 24 hours before the scheduled start of the event. Contact us via email: admin@complyarena.com or call +1-888-222-5917 (Toll Free).